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for Android - Support |
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Home | OziExplorer Android Home | Getting Started | Using Maps in Android | Screen Shots | Help | Support | |
Support
"Unsafe app blocked"
If you receive either of these messages :
OR
The message can be safely ignored - OziExplorer will work correctly.
On the dialog, press the "More Details" text and then "Install anyway" to install.
Android automatically gives this error if the app was compiled for an older version of Android. We test on new Android versions but do not immediately update the compiler as we prioritize support for older devices.
OziExplorer not Logging Tracks when in Background
This may only apply to later versions of Android such as version 12, 13, 14+
If OziExplorer stops logging tracks when the App is put in the background or the screen is turned off, then do the following steps:
1. Go into Settings / Apps / All Apps / OziExplorer / Permissions / Location / then choose "Allow all the time"
The following settings may or may not exist depending on Android version.
2. Go into Settings / Apps / All Apps / OziExplorer / Battery / then choose "Unrestricted"
3. Go into Settings / Battery / "Background power consumption management" / OziExplorer / then choose "Don't restrict background power usage"
OziExplorer will not install (unsafe app blocked (or similar wording))
I suggest you try turning play protect OFF in the play store settings. Turn
it back on after installation.
This link indicates how to turn play protect off.
https://support.google.com/googleplay/answer/2812853?hl=en
One user reported that in Play Protect they had to turn off both "scan apps"
and "improve harmful app detection".
OziExplorer will not install (version not supported)
A message appears saying OziExplorer is not supported on this device (or similar wording).
This may be because your device only supports 64bit apps.
The Google Pixel 7 , Samsung S24 , and some other devices have this restriction.
OziExplorer version 1.38 supports 64bit - with version 1.38 the version below will not be required.
There is a developmental 64bit version of OziExplorer here which can be
installed.
https://www.oziexplorer4.com/stuff/oziexplorer1-release-64-3.apk
Moving Map Arrow always pointing North
This is usually caused by selecting (ticking) the "Use Device Compass for Heading" in Moving map Configuration, however, if your device does not have a compass, this will cause it to point north all the time.
The fix is to untick this option.
Recovering from OziExplorer Crash when starting OziExplorer
This will force a complete re initialization of OziExplorer. You will need to reconfigure OziExplorer and perhaps move maps and data to the new OziExplorer folder.
Android Version 6 / 7+
SD Card Name (external storage sd card)
With Android Version 6 / 7+ Android gives the external SD Card a different name.
This is an example of a new name /storage/0E4B-32DE (the name on your device will be different)
Internal Storage Name (internal sd card)
The internal storage is usually called /sdcard - OziExplorer normally opens the Folder selector at the storage folder, to get to the internal sdcard folder you need to select the [.. up one level] option.
Map File Path
If upgrading from an older Android version the "Map File Path" in OziExplorer will no longer be correct and will cause problems of course (usually the World map is loaded).
You must change the "Map File Path" option in OziExplorer General Settings.
Be careful that you choose the correct path.
NOTE: Many Android devices have 2 SD Cards, one is built into the device and the other is external.
NOTE: The Path name that OziExplorer shows after a folder selection may be different to what you selected as Android uses symbolic link names to show the folder names but returns the real name to OziExplorer.
IMPORTANT :
Using Large SD Cards > 32Gb
I have not noticed this as an issue in recent years, more recent devices may have this fixed.
OziExplorer uses a lot of native code for increased speed, native code runs in the Linux Operating System.
On many Android devices Linux does not support large SD Cards >32Gb
For OziExplorer, use an SD Card of 32Gb or less or reformat your larger SD Card to FAT32.
Microsoft Windows will not format large SD Cards to FAT32 so you must use 3rd party software.
I have found this program works OK (no affiliation with the developer).
Link to page - http://www.ridgecrop.demon.co.uk/index.htm?guiformat.htm
Link to actual program - http://www.ridgecrop.demon.co.uk/guiformat.exe
NOTE : FAT32 limits file sizes to a maximum of 4Gb.
Other Issues
Symptoms - The program does not run or closes unexpectedly when accessing the menus or performing some other function.
Fix - The option "Do not keep activities" (also called "Immediately destroy activities") must NOT be set to ON. This option in device Settings / Developer Options should not be set under normal user-conditions. OziExplorer will not run with this option set to ON.
Symptoms - "Map Image Not Loaded" is shown on the screen. OziExplorer could not find the map image to load or the map image file is corrupted.
Fix - Check you have a map image for each (.map) file in your "OziExplorer/Maps" folder. (Note: If you have copied your "Maps" folder used in PC OziExplorer to use on your device, do not copy the Internet Maps or Seamless Maps folders, OziExplorer Android cannot use these maps.